Regulatory Compliance for Online Merchants Operating in Turkey
E-commerce businesses selling to Turkish consumers must adhere strictly to Law No. 6563 on Electronic Commerce Regulation.
1. Mandatory Consumer Disclosures
Websites must present clear Preliminary Information Forms (Ön Bilgilendirme Formu) and Distance Sales Agreements (Mesafeli Satış Sözleşmesi) prior to payment execution.
2. 14-Day Right of Withdrawal (Cayma Hakkı)
Consumers enjoy a statutory 14-day right to cancel online purchases without penalty or justification.